FAQ

General & booking

How do I get a quote?

Go to the contact page and tell us your requirements. You can use the form, call 07720 060491 or 0191 267 4343, or email info@elemental-photography.co.uk. For a drone roof inspection we can provide a complete, no-obligation quote when you get in touch. Include the type of job, such as a roof, a property, a portrait, a pet, an event or commercial work, and the location.

How can I contact you?

Use the contact page. The form asks for your name, phone number, email and message. You can also call 07720 060491 or 0191 267 4343, or email info@elemental-photography.co.uk. The address is Woodvale Gardens, South West Denton, Newcastle upon Tyne, Tyne and Wear, NE15 7SA. Garry Bell, the director and owner, is the person named on that page.

Who runs Elemental Photography?

Garry Bell is the director and owner. He is a photographer, videographer and CAA-approved drone pilot, based in Newcastle upon Tyne. Elemental Photography Ltd is registered in England and Wales, number 12132631, and the VAT number is 437012524. The about page covers promotional and aerial photography, property photography and 360° virtual tours, across the UK and Europe. Contact Garry from the contact page.

What photography and video do you offer?

We photograph and film commercial and promotional work, property for agents, drone flights and roof inspections, portraits, headshots and pets, and weddings and events. Aerial stills and video sit alongside Sony and Canon ground cameras. Browse those pages, or the galleries, before you enquire. If you are not sure which service fits, describe the job on the contact page.

Where can I see examples of your work?

Published galleries cover commercial photography, property, drone photography, roof inspections, pets, and weddings and events. They are a sample of work on the site, not every job we have done. Each gallery links back to the contact page if you want a quote for something similar. Client comments are collected on the reviews page.

Can I reuse photographs from this website?

No. Under our terms of website use, Elemental Photography Ltd owns the copyright in the photographs and video on this site. You need a licence from us before you copy or reuse them. Looking through a gallery, saving a picture or sharing a page does not grant that licence. If you want to use an image, say where it would appear via the contact page. Print orders are separate and follow the shop’s terms.

Drone & roof inspections

Are you allowed to fly drones for commercial work?

Yes. We are certified by the UK Civil Aviation Authority for commercial drone operations, using drones of up to 25kg. Certification includes PfCO (now operational authorisation), A2 CofC and GVC, plus EASA permissions to operate in Europe. We also hold a current DBS certificate. Commercial insurance for drone flying covers up to £10m of public liability. The detail is on the drone services page and on the home page.

Why use a drone for a roof inspection?

A drone roof inspection is safer, quicker and more cost-effective than scaffolding, cherry pickers or ladders. It reaches awkward places, including flat roofs hidden from view, without hiring that equipment. We capture high-quality images that can show areas of concern, for homes and for larger commercial roofs. Read the drone services page, or the roof page for your town, such as Newcastle upon Tyne.

How long does a drone roof inspection take?

It depends on the building. The roof inspection pages say a small residential property can be completed in under 30 minutes, while a large industrial unit or office building can take many hours. Those times describe the inspection itself. The same note is on each town page, including Gateshead and Sunderland. Tell us the address and the type of property on the contact page.

How much does a drone roof inspection cost?

The cost of a drone roof survey varies with the size of the property. Town roof pages, including Middlesbrough, Darlington and South Shields, say we can provide a complete quote if you contact us, and that the quote is with no obligation. Tell us the address and whether the building is a house, an office or an industrial unit. Start from the contact page.

Can a drone inspection help with an insurance claim?

Yes. We can supply an insurer with high-definition photography and 4K or ultra-HD video of damage that an assessor would usually visit to see. The drone services page says we can capture that data and have it delivered the same day, so a claim will usually be settled much more quickly. That line is about damage evaluation for a claim, not every other kind of shoot. Ask about a claim via the contact page.

What can a drone roof inspection show?

An inspection can cover the whole roof or one area of concern. The drone services page also describes pictures of guttering and chimneys, where damage is hard to see from the ground. A sagging gutter, for example, can let water in and cause damp later. Those images can be passed to a local tradesman so the repair quote is for work that was actually needed. See the roof inspections gallery, or send the address via the contact page.

What cameras and drones do you use?

The aerial kit on the home page is a DJI Mavic 3 Cine, Mavic 2 Pro, Phantom 4 Pro V2.0, Mini 3 Pro and Avata. We use DJI for the technology and the safety record, and there is a platform for stills and for video. On the ground we use Sony and Canon cameras, including a Sony a7IV, plus a GoPro Hero 10, a DJI Ronin SC gimbal and a Rode Wireless Go II kit. Aerial work is also set out on the drone services page.

Which organisations have you worked with?

Roof inspection pages name previous clients including the BBC, Starbucks, Miller Homes, Intu, Zinc Media, Newcastle University, OneSubSea and Goodfellows Estate Agents. Alongside that client list, we offer drone, photography, videography and 360° virtual tour services across the North East and the UK as a whole. A number of client logos are also shown on the website. If you have a similar brief, describe it on the contact page.

Property & commercial

Do you photograph property for estate agents?

Yes. Property photography and video is aimed at estate and letting agents who want a listing to look stronger than a phone snapshot. The property page explains how clear images and video help a listing stand out, and show future vendors the care an agent takes with marketing. We also photograph commercial property. See the property gallery, then send the address via the contact page.

Which platforms do you use for 360° virtual tours?

A 360° virtual tour lets someone look around a property or a business online. We produce tours with Matterport, 3D Vista, GoThru and Kuula, which lets us offer a tour at different budgets. For agents, a tour can sit with the stills and the video and help people decide before they book a viewing. A Matterport example is embedded on the property photography page. Tell us about the building on the contact page.

Can a virtual tour go on Google Street View?

Yes. We can upload a tour directly to Google Street View, so someone looking at the street can walk into the premises and view it in 360 inside the Street View app. We can also add the tour to a Google Business profile. The property page says this kind of imagery is what Google favours, and that it can help a business rank higher in search. Ask for a tour via the contact page.

Do you make short videos for social media?

Yes. On the commercial photography page, short promotional videos are kept under one minute so they hold attention, and that length can go straight onto an Instagram feed. We also shoot candid coverage of business and social events, edited for social accounts such as Instagram, Facebook, LinkedIn and Google Business. Aerial video can be part of the same job. Describe the platform and the event on the contact page.

Portraits, pets and events

What portraits do you take?

We specialise in headshots and pet portraits. A headshot might be for a LinkedIn profile, an annual report or a website profile, and we match the picture to where it will be used. The portrait page describes a headshot as a way to show professionalism and character, not only what someone looks like. Pet portraits are a specialism of their own, with examples in the pet gallery. Arrange a sitting from the contact page.

Do you photograph pets?

Yes. Pet portraits are one of the two specialisms on the portrait page, alongside headshots. The home page describes the work as capturing a pet’s character, not only a likeness. Published examples are in the pet photography gallery. To arrange pictures, use the contact page and tell us about the animal and where you would like the photographs taken.

Do you cover weddings and other events?

Yes. We cover corporate events, award ceremonies, PR events, social gatherings and weddings. The business is based in Newcastle and also works across the UK and Europe. Garry Bell photographs both corporate gatherings and weddings in the North East. We use Sony cameras, and CAA certification means we can add aerial shots. See the event photography page and the weddings and events gallery, then contact us about the date and the venue.

Prints & shop

How do I buy a print?

Prints are sold from our shop at shop.elemental-photography.co.uk. That shop is separate from the enquiry form on this website, and this site does not take print payments. An order there follows the shop’s own terms and privacy policy. Our terms of website use say the same. If you need photographs taken before you look at a print, start on the contact page and describe the shoot.

Areas covered

Which areas do you cover?

We are based in Newcastle upon Tyne and cover the North East, the rest of the UK, and Europe when a job needs us on location. Town pages include Newcastle upon Tyne, Gateshead, Sunderland, Middlesbrough, Darlington and South Shields. The footer lists every area page, and each town also has a drone roof inspection page. If your place is not listed, still tell us where the job is via the contact page.

Do you work outside the North East?

Yes. The about page says the company operates across the UK and Europe, not only the North East. For drone flights in Europe we hold EASA permissions, as well as UK Civil Aviation Authority authorisation for commercial work at home. A job further afield still starts with the location. Use the contact page and include the country and the town. We fly within the permissions we hold, which are set out on the drone services page.